Support

Something wrong, or something missing? Email us atsupport@ravita.app and a real person will get back to you, usually within a day.

Common questions

My Strava activities aren't showing up

Open Profile → Connections and check the last sync time. If it's stale, reconnect. Nothing is lost, and reconnecting brings back anything missed. You can also add the activity by hand in a few seconds.

A product I use isn't in the catalogue

The catalogue is still growing. Email us the product, with its brand, name, and flavour, and we'll add it. If it is already there, scanning its barcode is the fastest way to find it.

I want my data

Write to us at support@ravita.app and we'll send you everything you have logged.

I want my account deleted

Profile → Account details → Delete my account and data. It's immediate and complete. Write to us if you'd rather we did it.

I found something wrong in the nutrition data

Tell us which product and what's wrong. Catalogue accuracy matters more here than in most apps, because your record is only as good as the catalogue behind it.